This 2 day Implement and Manage workshop is designed for IT Professionals. and Management to help simplify one of the biggest risk areas for modern business today.
Course Content includes:Understanding IT Service Continuity Management (ITSCM) vs Disaster Recovery (DR) vs Business Continuity Management (BCM)
Understanding the business value of ITSCM
How to implement ITSCM effectively
Guidance on handling common IT Service Continuity Management risks and challenges
Recognising Continuity critical success factors
What You Will Learn:Understand what IT Service Continuity is
Realise the financial and operational benefits of ITSCM
Develop an effective IT Service Continuity Framework
Evaluate your existing IT Service Continuity management maturity level
Identify your Disaster Recovery Planning gaps
Implement an effective process to ensure your business IT services is available when major incidents and disasters occur.
Manage your IT portfolio of Disaster Recovery Planning and Testing
Who Should Attend & Prerequisites:IT Service Continuity Managers and Process Owners
Business Continuity Managers
Service Design leads with responsibility for ensuring that service continuity needs are accommodated in solution designs
IT team leads and staff with key continuity management responsibilities
Any individual who needs a greater understanding of how an organization can make use of IT Service Continuity Management to enhance the quality of IT services.
There are no pre-requisites for this course, but a working knowledge of service continuity and/or organisational risk management practices is recommended.